Terms of service
Overview
This website is operated by Pepo Farms. Throughout the site, the terms “we”, “us” and “our” refer to Pepo Farms. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or destructive code.
A breach of these Terms will result in immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit-card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit-card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.
3. Accuracy, Completeness and Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete or outdated. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
Any reliance on the material is at your own risk.
We may modify the contents of this site at any time but have no obligation to update information.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.
We are not liable for any modification, price change, suspension, or discontinuance.
5. Products or Services
Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colours and images of our products, but cannot guarantee that your monitor’s display will be accurate.
We reserve the right to:
- limit sales or quantities of products to any person or region,
- change product descriptions, prices, or availability at any time, and
- discontinue any product at any time.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order.
Restrictions may include orders placed under the same account, credit card, or shipping address.
If we make a change or cancel an order, we may notify you by email or phone.
We also reserve the right to prohibit orders that appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases.
You must promptly update your information so we can complete your transactions and contact you as needed.
For more detail, please review our Refund Policy.
7. Optional Tools
We may provide access to third-party tools over which we have no control.
You acknowledge that such tools are provided “as is” and “as available” without warranties or endorsements.
Any use of optional tools offered through the site is entirely at your own risk.
8. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
Links may direct you to websites not affiliated with us.
We are not responsible for examining or evaluating their content or accuracy and assume no liability for any third-party materials or websites.
Please review carefully any third-party’s own policies before engaging in a transaction with them.
9. User Comments and Submissions
If you send creative ideas, suggestions, proposals, plans, or other materials (“comments”), you agree that we may edit, publish, distribute, translate and otherwise use them in any medium without restriction.
We are under no obligation to:
- maintain comments in confidence;
- pay compensation; or
- respond to any comments.
You are solely responsible for any comments you make and their accuracy.
We reserve the right to remove content that violates these Terms or applicable law.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy (available at www.pepofarms.au/policies/privacy-policy).
11. SMS Terms of Service
By subscribing to Pepo Farms’ SMS notifications or marketing messages, you agree to receive recurring text messages from or on behalf of Pepo Farms at the mobile number you provided when signing up.
Messages may include order updates, delivery notifications, promotional offers, and cart reminders.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing messages is not a condition of purchase.
You can unsubscribe from promotional text messages at any time by replying STOP to a message. You may receive one final confirmation message confirming your opt-out. For help, reply HELP or contact us at orders@pepofarms.au.
We may use a third-party service provider to deliver SMS messages. Your information will only be used to send authorised text messages on our behalf and will not be sold or shared for unrelated purposes.
For information about how we collect, use, and protect your personal information, please see our Privacy Policy at www.pepofarms.au/policies/privacy-policy.
12. Errors, Inaccuracies and Omissions
Occasionally there may be information on our site that contains typographical errors or omissions relating to product descriptions, pricing, promotions, or shipping.
We reserve the right to correct such errors and to change or update information without prior notice (including after you have submitted your order).
13. Prohibited Uses
You may not use the site or its content for any unlawful, abusive, or infringing purposes; to upload or transmit viruses; to collect personal information of others; to spam or phish; or to interfere with the security or operation of the Service.
We reserve the right to terminate your access for any prohibited use.
14. Disclaimer of Warranties and Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted or error-free.
The Service and all products delivered through it are provided “as is” without any warranty of any kind.
To the maximum extent permitted by law, Pepo Farms and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the Service or products.
Your statutory rights under the Australian Consumer Law are not affected.
15. Indemnification
You agree to indemnify and hold harmless Pepo Farms, its affiliates and employees from any claim or demand made by any third party due to your breach of these Terms or your violation of any law or third-party rights.
16. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue in effect.
17. Termination
These Terms are effective unless and until terminated by either party.
You may terminate by notifying us that you no longer wish to use our Services.
If we suspect a breach of these Terms, we may terminate this agreement at any time without notice and deny you access to the Services.
18. Entire Agreement
These Terms, together with any policies or operating rules posted on this site, constitute the entire agreement between you and us and supersede any prior agreements or communications.
19. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.
20. Changes to Terms of Service
You can review the most current version of these Terms at any time on this page.
We reserve the right to update or replace any part of these Terms by posting changes to our website.
Your continued use of the website constitutes acceptance of those changes.
21. Contact Information
Pepo Farms (Australian Pumpkin Seed Company Pty Ltd)
5061 Great Alpine Road, Ovens VIC 3738, Australia
Email: orders@pepofarms.au
Phone: +61 3 5752 1199
ABN: 56 100 898 093